How AI is saving companies millions.

The AI revolution is not on the horizon — it’s already here

The AI revolution is not on the horizon — it’s already here, rewriting the rules of corporate real estate and business performance. Leaders who act now will set the benchmarks others follow. Those who wait will be forced to catch up on someone else’s terms.

"This is an inflection point. A fundamental shift in how we work, innovate, and create value. Companies that don't adapt will be obsolete.” says Ram Srinivasan, Global AI Adoption Leader at JLL Consulting Services. In today’s corporate landscape, AI is not simply an IT upgrade; it’s a tool strategy that can impact talent retention, operational efficiency, and growth trajectory.

The 2024 JLL Future of Work survey found that 90% of companies plan to integrate AI into CRE within five years. The advantage goes to those already moving.

Three Areas Where AI Delivers the Edge

1. Elevating the Employee Experience

Attracting and retaining top talent starts with the workplace. Peter Miscovich, Global Future of Work Leader at JLL, puts it plainly: “The future of work isn’t about replacing humans with machines; it’s about creating a symbiotic relationship where AI augments human creativity and decision-making.”

AI enables the shift from generic spaces to personalized, friction-free experiences, aligning space, technology, and culture to make every employee feel valued. This is more than amenities; it’s a driver of satisfaction, engagement, and retention.

2. Dynamic Workplace Management

Corporate real estate portfolios are living systems. AI-powered analytics identify inefficiencies across leases, energy usage, and space allocation, then recommend proactive changes.

Rather than waiting for quarterly reports, AI tools make real-time adjustments possible, optimizing performance and lowering costs.

3. Portfolio Transformation

The integration of IoT, BIM, IWMS, and property data into a single AI-enabled environment changes the game for decision-makers. JLL Serve, a platform that consolidates these technologies into one dashboard, allowing drill-down from the portfolio level to an individual HVAC fan through digital twin technology.

It’s the CRE equivalent of a smartwatch’s instant health readout, live data that informs capital allocation, footprint adjustments, and space design decisions on demand.

The Tools in Practice

AI-enabled platforms and analytics are producing measurable outcomes:

• Space optimization that adapts in real time to workforce patterns.
  

• Predictive maintenance that eliminates downtime before it happens.
  

• Hyper-personalized work environments are so valued that 87% of employees would accept a pay reduction for them with Gen Z willing to trade up to 19% for the same.

  
  

Results That Reshape the Bottom Line

The numbers tell the story:

• A financial services client reduced operating costs by $120 million by leveraging AI-powered workplace insights
  

• Another Fortune 100 tech giant leveraged JLL AI tools to identify over 100 high-impact AI use cases, resulting in a transformative roadmap for their entire CRE function.

  
  

These are not isolated wins. They’re the result of applying the right tools to the right data at the right time.

The Strategic Imperative

By 2030, 70% of corporate real estate activities will be (at least partially) AI-enabled. Leaders will be those who integrate proven technology like JLL Serve into their core strategy, align it with business objectives, and ensure adoption across the enterprise.

The future will belong to organizations that operate leaner, think smarter, and create work environments that not only perform, but also attract and retain the talent that drives growth.

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How to Stay Ahead

1. Conduct a Needs Analysis to align your real estate strategy with your business objectives. 

2. Secure and Optimize Office Location(s), Space(s), and Lease(s).

3. Maximize Profitability, Recruitment, and Retention

Request a Needs Analysis

Many companies lose millions of dollars due to lack of employee engagement, loss of top talent, and inefficient or unneeded office space.

Working with Gregg Metcalf, clients gain the insights, the analysis, and the plan to obtain the lease and office space that retains the best employees, attracts top talent, and maximizes productivity as well as profitability.

To Contact Gregg Metcalf:

email: gregg.metcalf@jll.com

mobile: 404.661.9284